With a shortage of veterinarians in British Columbia and an increase in pet adoptions during the pandemic, many pet owners are struggling to find a “family” veterinarian.
TELUS Health is stepping in to fill the void.
MyPet from TELUS Health is a highly accessible virtual veterinary service that will help pet owners in British Columbia, including those who live in remote areas and those who have difficulty getting to their appointments, access high-quality veterinary care where and when they need it.
The app reduces many of the stresses associated with in-person vet visits
MyPet from TELUS Health is an easy-to-use app featuring a team of licensed veterinarians who provide pet owners with preventative care and treat non-emergency medical issues. They can address issues such as general well-being, nutrition and weight management, allergies, parasite control, minor infections, mild stomach ailments, chronic disease management, and heart problems. behaviour.
According to a 2021 Ontario Veterinary Medical Association (OVMA) survey of pet owners, approximately 75% of pet problems encountered during virtual appointments can be treated through telemedicine alone without a home visit. clinical.
“A lot of learnings have come out of the pandemic,” says veterinarian Dr. Koharik Arman. “We started doing virtual consultations out of necessity, and it taught us a lot in the profession about what we can accomplish without a physical exam.”
Already a leader in providing virtual care in Canada, TELUS Health is well equipped to provide healthcare consultations for every member of your family, including your cat or dog.
Reduce non-emergency in-person trips to the vet
Developed with the support of veterinarians, MyPet from TELUS Health aims to reduce the number of non-urgent visits to clinics, helping users avoid long wait times. Virtual care also eliminates traveling to and from clinics with furry friends who may not travel well in vehicles. The app is free to download and each consultation costs $95 (for a limited time, consultations are 20% off or $76). If it is determined at the outset of a consultation that the issue cannot be resolved virtually and requires immediate in-person care, users will be reimbursed the full cost of their consultation.
“Even when owners are advised to seek hands-on care, many find it comforting to have confirmation from a veterinarian that their pet indeed needs to go to a clinic,” Dr. Arman says. “It’s very important for owners to know that they won’t stress their pets unnecessarily.”
“My own cat is one of my most feisty patients and needs to be medicated for clinic visits. It’s great to have such a convenient and much less stressful option!”
TELUS Health MyPet also offers pet owners the opportunity to take advantage of quality lifetime pet insurance through Trupanion, a leader in medical insurance for cats and dogs. They offer waived registration fees and full insurance coverage to app subscribers.
Take a more active role in preventative health care for your pet and connect from the comfort and safety of your own home by downloading the app from your favorite app store or from www.telus.com/ my animal.